The Way Covert Filming Exposed a Multi-Million Pound Timeshare Scam

Authorities have called it as a major scams of its nature in the UK.

A total of 14 defendants have been found guilty for their involvement in a multi-million pound plot to cheat over 3,500 holiday ownership owners.

The targets were desperate to terminate age-old vacation property deals and went looking for help.

Most were aged between 60 and 80. More than 500 of them surrendered in excess of £10,000, and one individual paid more than £80,000.

Those affected were faced intense consultations continuing for six hours. They were left out of pocket, holding useless fake "rewards" and remained trapped in high-priced holiday ownership agreements they often use.

The Firm Central to the Deception

The firm at the centre of the scheme was Sell My Timeshare (SMT). They collected clients' cash to finance the owners' lavish way of life of prestigious schooling, millionaire mansions and personal aircraft.

The man at the top of the organization, Mark Rowe, was handed a seven-and-half year sentence in January for conspiracy to defraud.

On Friday, his spouse one of the co-defendants was one of the final three to receive sentencing.

She received a 24-month suspended prison term at Southwark Crown Court after pleading guilty to money laundering.

The outcome represents a long time coming and marks a huge win for the victims who came forward, the law enforcement and prosecutors.

How the Inquiry Began

I first heard about the firm was in the summer of 2016. The role involved in the reporting team of a media outlet, producing documentary programmes.

A friend pointed out that his mum had assumed the rights of a timeshare apartment in a European resort and, after long-term use, had begun looking to terminate the contract.

It's worth mentioning how common holiday ownership had grown with English tourists in the last decades of the 20th century.

Holiday ownership enabled individuals to access the identical property every year, or exchange their vacation periods with additional holders who had properties in different locations. Approximately 600,000 sun-lovers took up that chance.

The early surge was linked to a lot of reports about unscrupulous sellers fraudulently marketing properties. They became a staple on consumer broadcasts.

The typical vacation property deal locked buyers for long periods.

At that time, those owners who had used their regular accommodation in the resort for decades were advancing in years, and a large proportion were attempting to end their association to their vacation investments.

Some had health issues and found it difficult to access their apartments. Others just thought they'd enjoyed sufficient use from them. And some had deceased, in frequent situations passing on their loved ones to take over the deals - including their regular contributions and service charges.

The Covert Probe Progresses

It was at this point the friend's mum had ended up. She browsed the internet for solutions and came across the organization, a firm whose digital platform assured to terminate her contract.

But, having paid a fee and arranged an appointment with them, her relatives had doubts.

Subsequent checking showed many victims claiming they had handed over cash and achieved no result out of it. In fact, they had been left out of pocket. A lot of it.

The investigative unit started looking into what was happening. It was rapidly apparent that there were questionable operators active in the holiday ownership market.

One lawyer had many grievance cases waiting to sue the company.

The team interviewed individuals who had engaged the company and they all told the same story. They thought the business would acquire their investment away from them but when they attended a meeting (for which they submitted funds initially) they were told there was no market for their property.

Instead, they were persuaded - actually pressured - to invest additional funds purchasing "the company's points system", linked to the business's umbrella group, Monster Travel.

What exactly these were was not exactly clear. They sounded like a type of exchange medium, offering discount travel and amenities and shopping deals.

And they were apparently "transferable with other owners, eventually.

Committing funds up front now would produce an long-term benefit that would cover the company's charges and leave the property owner with a gain, released finally from their burdensome deal.

Too good to be true? Indeed, it was.

A 'Misleading Tactic'

Assuming these reports were true, this was a massive scam.

It's what is called a "misleading sales."

A business - specifically the company - "lures the client by marketing a specific service and then claim it is unavailable, directing the individual to a different, lower-quality product or service.

This is against the law. Armed with all the accounts we had assembled, we argued to secretly film one of the firm's consultations.

Such an operation demands time, effort, and clear arguments for why this is the sole method to gather the information required to confirm deceptive practices.

Armed with that permission, our limited crew set up a appointment with one of the firm's agents in the location.

Acting as a potential client wanting to assist his parent out of her timeshare contract|holiday ownership agreement

Jacob Chambers
Jacob Chambers

A passionate horticulturist with over a decade of experience in organic gardening and landscape design.